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Responsible Gambling

The National Lottery of Moldova carries out a series of actions aimed at helping people with gambling addiction, as well as protecting players from possible negative consequences that may be caused by gambling participation and protecting minors from gambling.

The responsible gambling approach involves treating gambling as entertainment and not as a way to make money.

The Responsible Gambling Programme of the National Lottery of Moldova provides psychological support to people with gambling addiction.


If you feel that gambling is no longer fun and has become an addiction, if you have lost control of the situation, if it takes up too much of your time and money and makes it difficult for you to solve everyday problems, leading to problems in relationships with people, our specialist will help you.

The good news is that a problem identified early, with the support of a psychologist, can be solved in a reasonable time.



Gambling addiction is a serious problem characterised by a manic need to gamble. When an addiction occurs, the pleasure of gambling is lost. The gambler may believe for a long time that he or she can solve the situation.

Often he hopes he can make up the money he has lost by winning the next game. The player often loses even more money and finds himself in an even more difficult situation. The gambler finds it hard to stop gambling, even if it becomes a source of arguments, silence, lies and debt.

Often the addiction makes the gambler feel ashamed that he is unable to control himself and his addiction. As a result, the gambler often seeks to hide his addiction and the problems that result from it.

'Problem gambling' is characterised by the fact that, at a certain point, involvement in gambling can become dangerous for the person concerned and pose a threat to their mental health.



For some people, gambling can be a problem. A person may develop a gambling habit (addiction) that is difficult to control.

Gambling can be difficult to quit, despite the fact that it already has a noticeable negative impact on a person's life.

A game is problematic if:

  • requires too much time or money, while there is a noticeable lack of it in other areas of a person's life;
  • causes feelings of guilt and anxiety;
  • leads to quarrels and other problems in relationships between people;
  • complicates the process of solving everyday problems;
  • harms work or study;
  • it occupies the thoughts so much that other things are no longer of interest.
  • whole life starts to revolve around the game.

Causes of gambling addiction and its symptoms


Dissatisfaction with one's life


The desire to get easy money, to improve their financial situation


Susceptibility to mental disorders


The presence of other dependencies


Feeling of loneliness

Psychological problems are an important factor in the development of any addiction, but an important cause of gambling addiction is often the lack of a stable income and financial difficulties, as well as the lack of bright moments in real life, sensation seeking, psycho. -emotional instability and lack of sexual activity.

The game, which has become a problem for a person, affects his mood. He is often anxious and irritable. He may have trouble sleeping. Often, the player will try to hide his passion for the game from family and friends. Relatives are often not aware of the game, but they can see its negative consequences.

It is important to realise that the player is not intentionally creating this problem for himself. Quitting gambling can be a difficult process. In the meantime, gambling problems do not have to be solved by oneself. You can and should get a variety of help and treatment in such a situation.


  • increased excitability;
  • excessive nervousness;
  • increased irritability;
  • frequent fits of anger;
  • apathy towards people and things around;
  • the impossibility of self-control (including the inability to stop the game, both after winning and after continuous losses);
  • lack of interest in life;
  • occurrence of "breaking" when unplayable;
  • persistent desire to return to the game again and again.

What to do if you have a problem?

If you have detected signs of gambling addiction, there are a number of steps you should take that will save not only your health but also your financial situation:
You may think that history has known cases where a person who has lost literally everything wins again and lives happily ever after.
 In real life, a person trying to regain acts emotionally, forgetting that they need that money for other purposes.
In this situation, you can lose not only your finances, but your possessions, your job and even your family. When the problem has become tangible for you, freeze the account for a while or forever. This is a huge step in the fight against gambling addiction.
2. Consult a psychologist.
It is not always possible to deal with the problem on your own.
The specialist will assess the situation, taking into account your psychological characteristics and degree of immersion in the gambling environment. A psychologist will also advise you on the appropriate method and method of further therapy.



Psychotherapists use different methods to treat gambling addiction because it is difficult for addicts to cope with the problem on their own, especially if they are prone to self-condemnation. There are several stages in psychotherapy for this disorder.
Stage 1: In the first stage, the psychologist identifies the presence and stage of gambling addiction, its characteristics and other problems of the patient, which are usually the root cause of gambling.
Second stage: In the second stage, the actual treatment is carried out and the patient follows a course of the chosen therapy.
There is no shame in consulting a psychologist to get rid of gambling addiction, there is no shame in doing nothing!
Psychotherapists and psychologists find that getting back to normal life is much easier and faster with the support of loved ones. 
It is not always possible to cope with the problem alone. It is important to remember that recovery can take place at any time.
Make an appointment with a counsellor where you can discuss your gambling problem, find a solution and stabilise your psychological and emotional state.